GUARDIANS ADVISED TO KEEP CLOSE WATCH OF CHILDREN AS RESTORATION EFFORTS CONTINUE
PEARL RIVER, NY Oct. 31, 2011, 6 a.m. – As service restoration efforts continue throughout O&R’s service territory, the Company is asking the public to beware of downed lines. This Halloween, parents and guardians should keep a close eye on children trick-or-treating to ensure they are safe from harm. Everyone should always assume downed lines are energized and extremely dangerous and maintain a minimum 50-foot distance.
O&R today continues to address the extensive damage caused by Saturday’s unusual October snow storm that interrupted power to almost 100,000 customers. Company crews, supplemented by mutual aid and contractor crews from as far away as Florida, Maryland and Michigan, will be working to restore electric service to 90% of affected customers by midnight Wednesday night. All remaining customers should have power restored by midnight Friday night.
At this point, O&R has restored electric service to about 36,200 customers. 31,900 in Rockland County remain without power.
Customers should immediately report downed wires to O&R at 1-877-434-4100. Outage updates are also available online at www.oru.com.
- For safety’s sake, don’t touch or approach any downed wires. Call O&R immediately at 1-877-434-4100 and let line crews safely deal with the problem.
- If your electric service is interrupted, don’t assume that O&R knows about the problem or that your neighbor has called in a report. Call O&R at 1-877-434-4100 to report the outage. Outage updates are also available online at www.oru.com.
- If you think you smell natural gas, call O&R’s Gas Emergency Hotline at 1-800-533-5325.
- If you are using a home generator to supply your electricity during an outage of your O&R service, please make sure that you open the main circuit breaker in your home before starting the generator. If you don’t, the power the generators is creating can feed electric current back into the damaged lines on the street or in the air and may injure a neighbor, passerby or O&R worker.
To check on the status of an outage, please use O&R’s Outage Map located on www.oru.com. The Outage Map collects the latest data from customer and field reports every 15 minutes and displays that on an electronic map that helps graphically depict the path of the storm, the scope of the damage, the number of customers affected and the estimated time of electric service restoration. The Outage Map provides a summary by community of the nature, scope and impact that storm-related service interruptions have on the company’s electric system